Shipping Policy

Please allow at least 5-7 business days to process and ship your order. Some factors may cause delays such as preorders, promotional sales or high sales volume, but it is our commitment to send out your order as soon as possible.

If you purchase a PREORDER item, all items in your order (both preorder and in-stock) will be shipped together. We will do our best to communicate an estimated shipment date. Although it can be disappointing to have to wait to receive your jewelry, we offer preorder so no one misses out instead of simply selling out of an item. If you wish to receive your in-stock items sooner, we recommend placing two separate orders - one with in-stock items and one with preorder items.

Once shipped, you will be provided with a tracking #. You can monitor the status of your shipment with the carrier. Please contact them directly for any delays/issues with your delivery.

If your package is lost or stolen, please send us a message at info@ohmymelly.com so we can find a resolution.